About Us

Around the World

Allianz Global Assistance is the worldwide leader in the provision of travel insurance and assistance services. With offices in 34 countries around the world (including Canada), we employ 13,224 people who together speak 58 languages. Our group has a 60-year history of helping travellers and today has over 250 million beneficiaries. That's roughly 4% of the world's population.

In Canada

Locally, Allianz Global Assistance has been assisting Canadian travellers for over 25 years. We work with travel agents and brokers to provide Canadians with travel insurance solutions that are simple, safe and smart. We make selling travel insurance simple for our clients by offering products that focus on the benefits that Canadians need most, and by using straightforward policy wording so those benefits are easy to understand.

Canadians feel safe when they travel with Allianz Global Assistance travel insurance thanks to our world-class emergency medical assistance services which are supported by our staff of over 20 in-house Registered Nurses. Our Canadian medical case management team works hand in hand with 33 Allianz Global Assistance offices,118 international correspondents and an extensive global network of 400,000 quality service providers to provide a local touch when our travelling customers need it most.

Travelling with insurance and assistance from the worldwide leader is smart, making it no surprise that over 8 million Canadians are covered by our assistance services. In 2013 alone we handled over 729,000 calls. We proved that even such a large volume of calls can be handled with care when we were named the 2012 Global Call Centre of the Year by the International Customer Management Institute.

Allianz Global Assistance's call centre is available 24 hours a day, 365 days of the year. We're here to help, anytime, anywhere.